Returns & Exchanges

At Queensferry Sports, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, you can return or exchange any unused items in their original packaging within 30 days of delivery.

1

Initiate Your Return

Log in to your account or visit our returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the products in their original packaging, ensuring all tags are attached and the items are in a resaleable condition.

3

Label and Post

Affix the provided return shipping label to your package and drop it off at any authorized courier location or local post office.

4

Receive Refund or Exchange

Once our team inspects your return, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing